Remote assistance

Our remote assistance software has been developed to assist customers promptly allowing them to get a real-time response.

Thanks to the internet connection of the robot cell, the remote assistance allows our technicians to connect directly to the customer’s PC running the operating system, to quickly diagnose any problems and to intervene right away to make the necessary adjustments to the program.

Significant reduction in machine downtime
Ability to monitor the status of the robotic cell
Ability to manage the vision system
Instant system support
Possibility to edit the robot program
End user technical support